Hostgai.com ekspert- & brugeranmeldelser

Pinned review

Danny B

fra USA |

06 Nov, 2020 | 00:11

5.0

Wonderful product

One of the best reseller hosting this guys provide. Support is great. Will recommend

Service used: Resellers - RH - 01

Svar Change review Nyttig(0)

William Barkey

21 Dec, 2021 | 14:12

Are you part of their service? Because I d not see how they are effective

Svar

David Bennett

23 Feb, 2022 | 16:02

I AGREE WITH YOU.... WILLIAM
They took my money and did NOT transfer my domain nor migrate my files after a week later. The American phone number they have is disconnected. I have sent several emails via contact form, as well as opened 3 tickets, and after a week later NO RESPONSE to them. I had to open a DISPUTE via Paypal to get my money back and will have to wait at least 10 days or more to get my money back. PLEASE PEOPLE DO NOT USE https://www.hostgai.com/

Svar

Montorul Cristian

fra Rumænien |

02 Feb, 2023 | 10:02

1.0

Paid and not delivered

Hello,
I wish i had read those reviews before i made the order..
I paid 2 days ago(using coinpayments) for a vps.
After payment my invoice show as unpaid on my customer panel.Had 2 tickets open that are waiting but no luck yet.
I just hope it is not a scam and they just move slow..
Will reply in a few days if something change..but for now all i can say is avoid them!

Service used: VPS

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kev james

fra Ghana |

24 Dec, 2021 | 17:12

1.2

SCamm or ?

I ordered for a hosting package and its been two days now, no response to my tickets and emails!. I was told you guys activate accounts within hours or a day, now it up to 2days and no response from the support team, this is bad service!

Service used: Shared

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Jim Bar

fra Italien |

21 Dec, 2021 | 14:12

1.4

Invoice still pending

I just ordered a VPS from these guys and it seem that was a mistake. After 5 hours my order is still pending while my Bitcoin transaction shows 6+ confirmations.
How and when will my server be provisioned?
Who even ignore tickets these days? Who does that? a server company that is supposed to have 24 hours service?
Are you guys short of staff or what?

Service used: VPS

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kelvin

24 Dec, 2021 | 17:12

Any luck activating the order, i just ordered for a service and its been two days now no response

Svar

Jim Bar

24 Dec, 2021 | 17:12

Still no server activated. They keep sending me unpaid invoice reminder. They have incomplete domain configured on their coinpayment wallet. Work of Indians.

Svar

Hmmm

25 Dec, 2021 | 05:12

So they are scammer! then

Svar

Vi Chet

fra Cambodja |

19 Jun, 2021 | 00:06

1.0

Fake hosting service

Hi, is anybody know how to cancel ordered service on hostgai? I have ordered hosting service from hostgai but it's not active and still pending and i can’t find where to cancel this fake service the recurring payment still charge me month to month automatically.

Service used: Shared

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Athar in ahmed

fra Pakistan |

14 Dec, 2020 | 07:12

1.8

Ripper scammer

They are rippers.
They are not responding tickets.
They are not responding emails.
On call they said it can be done soon.

First they took 5 days to confirm payment.

After it untill now they have not activated the service

Service used: Shared

Svar Change review Nyttig(1)

David Bennett

23 Feb, 2022 | 16:02

I agree 100% with you. They took my money and did NOT transfer my domain nor migrate my files after a week later. The American phone number they have is disconnected. I have sent several emails via contact form, as well as opened 3 tickets, and after a week later NO RESPONSE to them. I had to open a DISPUTE via Paypal to get my money back and will have to wait at least 10 days or more to get my money back. PLEASE PEOPLE DO NOT USE https://www.hostgai.com/

Svar

Danny B

fra USA |

06 Nov, 2020 | 00:11

5.0

Wonderful product

One of the best reseller hosting this guys provide. Support is great. Will recommend

Service used: Resellers - RH - 01

Svar Change review Nyttig(0)

William Barkey

21 Dec, 2021 | 14:12

Are you part of their service? Because I d not see how they are effective

Svar

David Bennett

23 Feb, 2022 | 16:02

Svar

David Malx

fra Storbritannien |

23 Sep, 2020 | 00:09

3.0

Terrible Support

This guys dont even activate when you place and order. Its almost been 24 hrs

Service used: Resellers - RH - 01

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David Bennett

23 Feb, 2022 | 16:02

Svar

Homam Tariq

fra Pakistan |

09 Jan, 2020 | 10:01

1.0

SCAM ALERT

These indians are a bunch of scammers! I ordered services from them but did not receive a refund when I asked for cancellation within 6 hours! Be safe, and stay away from them!
EDIT: Got the refund later but had to ask for it multiple times. They do not replied on a single support ticket.

Service used: Resellers

Svar Nyttig(1)

Official reply 01 Feb, 2020 | 04:02

Hello
Homam Tariq

Your clime is inappropriate. Please confirm before you state. We have refunded on the same day please check the link below.

https://drive.google.com/file/d/1vOWNlHgQtdQEz5ykA3tLCbIj7u1J0Yuj/view

https://drive.google.com/open?id=1IAP3YyOaMjo3DQQC574wFPpuCIXvofPp

Thank you
Cheers
Hostgai Team

Svar

Homam Tariq

01 Feb, 2020 | 09:02

Well, you guys are a pro but you forgot to edit one thing. The first screenshot you provided has the date of 8th January but the request for refund was posted on 9th! Here are the original screenshots.. WITHOUT EVEN A REPLY THE TICKETS WERE MARKED 'CLOSED'.. you guys are rude, pathetic and non-professional!

Here are all the screenshots for others to see:
https://drive.google.com/file/d/1bYSBKMzJqkDe4zPaHb_tqNkR3VWLPz6R/view?usp=sharing

https://drive.google.com/file/d/1-IAvGvyDYLyKaaif6Plcs-Wpzq_j_v7I/view?usp=sharing

https://drive.google.com/file/d/1VptUyY1Gg9A339cpfm7JRvu4NvzTWNCJ/view?usp=sharing

https://drive.google.com/file/d/10kBVBaRCmW8DBqn5MeqqkbXQEUNMguwh/view?usp=sharing

https://drive.google.com/file/d/19J2giLM1KkqKg5wRex0vAnSm2iN9kUZE/view?usp=sharing

https://drive.google.com/file/d/12OrJguj-KN2ZDTHrrhvkBDn9i5DCtMAc/view?usp=sharing

Burn in Hell!

Svar

Official reply 01 Feb, 2020 | 11:02

Hello
Homam Tariq

Once again Your clime is inappropriate. Please confirm before you state. Please read it carefully

Created At 08 Jan 2020, 11:48:04 pm

You can also track your refund on the official payment gateway website

https://razorpay.com/support/#refund

Refund Id

rfnd_E3p2KaQd9HpE8y

https://drive.google.com/open?id=1OfTYcMiOS3_OpFGu6SoInLGF4RYmgSod

Thank you
Cheers
Hostgai Team

Svar

Homam Tariq

01 Feb, 2020 | 11:02

Lol. Yes, got the refund! You guys are fast enough to reply here. Maybe you should focus more on your support tickets too.

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David Bennett

23 Feb, 2022 | 16:02

You're right they DO NOT respond to open tickets as I have had them open for a week

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David Bennett

23 Feb, 2022 | 16:02

Svar

Delt-Hosting

Navn på plan	Rum	Båndbredde	Panel	Antal websteder	Pris
Tyro	Ubegrænset	Ubegrænset	cPanel	1	8 kr	Detaljer
Swift	Ubegrænset	Ubegrænset	cPanel	3	15 kr	Detaljer
Turbo	Ubegrænset	Ubegrænset	cPanel	10	18 kr	Detaljer
Throttle	Ubegrænset	Ubegrænset	cPanel	Ubegrænset	25 kr	Detaljer

Navn på plan	Rum	CPU	RAM	Pris
VPS SSD 1	20 GB	1 x 2.00GHz	2 GB	72 kr	Detaljer
VPS SSD 2	40 GB	2 x 2.00GHz	4 GB	107 kr	Detaljer
VPS SSD 3	80 GB	3 x 2.00GHz	8 GB	214 kr	Detaljer

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20 GB

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2 GB

72 kr

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