I have been using Vultr VPS for 1 year, 2 running VPS, 1 VPS with Vultr, and 1 VPS with DedicatedCore.They both provide VPS, which is cheaper than other providers. I like that they never charge for any hidden cost. Now I don't have any issues with their service.

I have over 60 cloud computes with them and in over 3 years had one day of disruptions due to network issues. Their support have been fine and never had an issue reaching out to someone who knows what I want and does it professionally. All VM's with them are absolutely critical being VoIP and happy with their services. We would know very quickly if there were issues, VoIP doesn't like network issues, I/O lag or anything else that causes voice to degrade.

Highly recommend them and never had any strange billing issues.

I thought that with the higher price tag I'm buying a high-end service. The performance is quite OK. They do network maintenance with network downtime at least once a month - it's a scheduled maintenance but does it really matter? Of course, the SLA does not include maintenance periods.

And the support. They reply promptly and don't solve any problems for you. I especially liked the one when I was getting an impossible to solve captcha when logging in, every time. So eventually I recorded a video and wrote a ticket logging in from another computer which didn't have this issue. The only response I got was that they aren't allowed to view video attachments and I should clean my browser cache.

They also place artificial limits on the number of servers you can have in your account. Need to quickly deploy one more? Forget it, you need to open a ticket and state your intended usage.

One thing they do well is IPv6, it's properly configured without any MAC address filtering, so you can deploy containers easily. The web GUI for managing instances is great to use too.

If you are tired with shared environment and their limitations may be you are ready to make the big move.

Last year, I felt I had enough with the many limitations of shared web hosting and decided to upgrade to a fully managed VPS environment but realised very quickly that the cost was prohibitive for anything decent.

Vultr offers unmanaged VPS hosting for a fraction of the price ( $5.00 per month and even $2.50 per month for a limited time). You can even try it for free for one month. I then decided to dive in using the 1 month free offer to see if I could manage while keeping my site with the older shared web hosting.

What convinced me to go with them:

Major benefits are:

* Speed: (You need to try their High Frequency Compute)

* Flexible pricing: Unbeatable VPS starting at 5$ per month charged by the minute ( you can start at 2.50$ for a limited time)

* You only pay for what you use per the minute. This is quite amazing. You can deploy a server for 1 hour or 2 to try something and then Destry it. You will only pay few cents.

* 1 month Free trial using a 100$ coupon (limited time).

* Possibility to take snapshots (free for the moment) so you can restore your whole server any time. I use this very often. Before doing an upgrade, I take a snapshot and label it. If anything goes wrong, I can redeploy the server and everything is back to normal.

* Possibility of regular back up. I never used this option as it is an extra charge!

* Easy to follow documentation. I constantly using this. It is very easy to use and many articles are step by step guidelines.

* Automated WordPress installation via "One-Click-Apps" that deploy a Server with Wordpress already installed

Important note:
You need to have some knowledge or willing to learn your way around (which is possible using the free 1 month trial).
Do not use for a production server right away before checking that you are comfortable. Vultr support do not extend to help you in your project.
This is compensated by their relevant and extensive documentation.
Using their documentation I was able to install servers with different control panels (Free version of Plesk and open source control panel) and then install Wordpress sites. After feeling comfortable with the environment and understanding how to use Snapshots and backups, I was able to install and maintain production e-commerce sites.

I am using Vultr since August 2020 and I never had better experience and never learned so much.

I use their services since 2015 (5$, 10$ and 40$ plans) in Amsterdam data centre.
To be honest, I didn't have ANY problem with support, had outages but EVERY outages were planned (they send email about planned outages). Performance is good - based on synthetic testing and real life scenario (requests/sec, real life scenario: enterprise webapp with lot of users, CPU and memory intensive tasks), results were better than measured @ more popular companies.
They have a nice API so I can schedule backups, snapshots etc. through literally any application.

I was browsing through reviews... I can download ALL invoices they generate. Payments are automatic, so be wise which plan you choose and be sure to destroy your instance. They don't charge your credit card unless you have instances (powered off instances do count too). Someone wrote they won't open ports. AFAIK they block port 25 by default on every instances, but you can request a support ticket to open port25 (took them about 1 day to reply and open port 25 - yes, support is a bit slow). A wise advice... RTFM. Everything is in ToS or their wiki page.
And FFS please use 2FA everywhere, configure your firewall properly and protect everything with fail2ban. They provide VPS support, everything else is your responsibility.

And you know, the best part: if your VPS is outdated, eg. there is a better plan for 10$ than your 3 years old 10$ instance, you can upgrade to use the newest 10$ plan with larger storage etc. without data loss. Only thing I miss: storage instances.

If you have any question, please feel free to ask.