Web24 ekspert- & brugeranmeldelser

James Lin

fra Australien |

12 Jul, 2023 | 04:07

1.0

Abysmal Service and Support

The customer support is simply the worst I have experienced. I left them and its the BEST MOVE I ever made. There are much much better hosting providers out there so give web24 a wide berth,

Service used: VPS

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Unhappy customer

fra Australien |

21 Dec, 2020 | 00:12

1.0

If HIV and cancer were combined to create a hosting service

This hosting service should be avoided at all costs. Terrible servers, terrible service you have to interrogate them every time you order something to make sure it what you wanted.

No terminal access for private servers and they have stripped out any cPanel control even on private servers

Service used: VPS

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Rod Farrell

fra Australien |

21 Feb, 2019 | 00:02

1.0

100% Unreliable

Web24 use simple cpanel hosting just like thousands of other hosting companies but they don't seem to have a clue how to configure it. Touch any of the PHP settings and the server crashes. A crashed server is allocated a "medium priority" support ticket. None of the error reporting works in cpanel either. Support is via an Indian call centre where the operators have no apparent technical knowledge and the servers are slower than dial up speed. Stay away.

Service used: Cloud - Linux Gold

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Ashley brown

fra Australien |

19 Feb, 2019 | 00:02

1.4

Terrible support

I have been in the industry for over 20 years and have used web24 for the past 6 years for some clients. Web24 have progressively gotten worse. Their support desk is useless. Please stay away from this hosting company. The systems are ok but continually have spf and blacklisting issues. Avoid at all cost

Service used: VPS - Linux Starter

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Louis Putter

fra Australien |

26 Mar, 2018 | 16:03

3.6

Good solid servers and reliable network but extremely poor support

I've been using Web24 for a couple of years and have several servers with them. Their day time support is great when you get hold of the correct support staff, but their after hour support might as well not exists. They couldn't complete a critical change that was requested 3 days ago and I now need to wait until Monday to get feedback ... one major issue with the company is that you are not able to get in touch with any of the actual engineers in the server room when things go wrong. I've been in this industry for 22 years, yet their support staff refuse to let me help resolve the issue!

I had a previous incident where their support staff argued with me for over 30 minutes that his change didn't impact our firewall - which it did. Their support staff is not as capable as needed.

If you are planning on using web24 - make sure that your internal IT team can support the server 100%. You need to take full personal responsibility as you can't reply in their support services.

Service used: Dedicated Server - Enterprise 103

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Jason Marsh

fra Australien |

09 Jan, 2018 | 17:01

5.0

Fantastic Service!

Fantastic Service! Great support!

Service used: VPS - Linux Personal

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Dean Michael

fra Australien |

25 Feb, 2017 | 11:02

4.4

Good solid hosting

Good servers and no downtime. Great !

Service used: VPS

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Tim Vance

fra Australien |

16 Dec, 2016 | 20:12

2.4

Poor perfomance hosting

I recently migrated to Web24 because of a recommendation by another company, unfortunately, it was an error. They are continually having issues with time-outs, email send receive issues, and really poor support response times. When a client relies on emails and they aren't working for days on end, and support is absolutely useless, it ends up costing both the client and myself a lot of time and money.

Service used: VPS

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VPS

Navn på plan	Rum	CPU	RAM	Pris
Linux VM 1GB	15 GB	1 core	1 GB	45,33 kr	Detaljer
Windows VM 4GB	50 GB	4 cores	4 GB	294,67 kr	Detaljer
Linux VM 2GB	25 GB	2 cores	2 GB	90,67 kr	Detaljer
Windows VM 6GB	75 GB	4 cores	6 GB	385,34 kr	Detaljer
Linux VM 4GB	50 GB	2 cores	4 GB	181,34 kr	Detaljer
Windows VM 8GB	100 GB	4 cores	8 GB	476,01 kr	Detaljer
Linux VM 6GB	75 GB	4 cores	6 GB	272,01 kr	Detaljer
Linux VM 8GB	100 GB	4 cores	8 GB	362,68 kr	Detaljer
Windows VM 12GB	150 GB	6 cores	12 GB	657,35 kr	Detaljer
Windows VM 16GB	200 GB	6 cores	16 GB	838,69 kr	Detaljer
Windows VM 32GB	400 GB	8 cores	32 GB	1.564,04 kr	Detaljer

Dedikeret server

Navn på plan	Rum	CPU	RAM	Pris
Professional 101	1 TB	4 x 3.10GHz	8 GB	831,07 kr	Detaljer
Professional 102	1 TB	4 x 2.66GHz	8 GB	944,91 kr	Detaljer
Professional 103	1 TB	4 x 3.40GHz	12 GB	1.134,63 kr	Detaljer
Business 101	1 TB	4 x 3.50GHz	12 GB	1.248,47 kr	Detaljer
Business 102	1.5 TB	4 x 2.40GHz	12 GB	1.309,22 kr	Detaljer
Business 103	2 TB	4 x 2.40GHz	16 GB	1.476,18 kr	Detaljer
Enterprise 101	1.5 TB	12 x 2.00GHz	24 GB	2.083,35 kr	Detaljer
Enterprise 102	3 TB	12 x 2.00GHz	32 GB	2.500,79 kr	Detaljer
Enterprise 103	1.6 TB	12 x 2.00GHz	48 GB	3.032,02 kr	Detaljer

Cloud-Hosting

Navn på plan	Rum	CPU	Båndbredde	Pris
Linux Starter	5 GB	-	10 TB	26,38 kr	Detaljer
Linux Silver	10 GB	-	20 TB	37,76 kr	Detaljer
Windows Starter	5 GB	-	10 TB	49,14 kr	Detaljer
Linux Gold	15 GB	-	30 TB	60,52 kr	Detaljer
Windows Silver	10 GB	-	20 TB	64,33 kr	Detaljer
Linux Platinum	25 GB	-	50 TB	75,71 kr	Detaljer
Windows Gold	15 GB	-	30 TB	90,90 kr	Detaljer
Windows Platinum	25 GB	-	50 TB	113,65 kr	Detaljer

Se lignende hostingfirmaer:

4.8

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