34SP.com vs Hostwinds 2020

4SP. I have found both their support and hosting to be first class! It's great to know I have a team of Wordpress experts behind me to support me as I continue to launch more and more sites. Over time I am recommending all my customers move their sites over, it really is a no brainer! Thanks 34SP, awesome!

en when we brought the problem to the attention of the Director, it was completely dismissed and passed right back down to the same support staff for more slow, obtuse questions. The technical faults were disappointing - being left waiting for 3 weeks without email is not acceptable - but the way it was handled, with constant attempts to blame us and wriggle out of dealing with it, was truly appalling. We ended up having to move all our sites to another host in the middle of a very inconvenient time - we were just getting nowhere with 34SP. They used to be very good, and we often recommended them to others over the years, but prices went up and service quality went down. Now they have completely lost their way. Best avoided.
Can't be summarised any better than this:
"Constant technical issues and the engineers take days to get back to you. They never concede that anything is their fault when it always is. No-one takes responsibility for anything and complaints just get moved about and nothing is resolved. I would not recommend them to anyone."

e for "object storage" for months without any emails etc. It is buried in the footer of one of their replies that they won't cancel any service "for" you despite telling you that your services are cancelled, then ceasing to provide any further communication. I discovered it on my Visa, and had to create a ticket to find out what they wouldn't say when I requested cancellation, that unless you go through your account with a fine-tooth comb and look for anything they can possibly bill you for (that you didn't create, was auto-created for you and NOT under the products section where all your other stuff is) and cancel it manually yourself, then request formal written notice that all products and services (or anything they can possibly invoice you for) is cancelled, then they'll just keep billing you for months or years. Other hosts don't do this. You cancel with another host, and you're cancelled. They consider this as a "separate" service, and even though I requested cancellation of hostwinds "service" they didn't count this and claim that you have to do it yourself, where no other host seems to have this policy, for a very, very good reason. They must really be hurting for money if they have to opt you into stuff you didn't even want, or use, then refuse to cancel it, hide it, then not make perfectly clear this extra charge you didn't want will keep going, after 3 cancellation requests. 3. Finally got it cancelled.