These folks are the best.. they even help you with getting started and any quirks you might have with setting up your OWN host! They do this out of withOUT you paying for any special 'help/support'! They are very knowledgeabl... Mere e (even Linux!). There api (user web site) is awesome, with all of the bells and switches an admin would need to set up a complete remote host/server! John Mindre

We have never had any downtime while using their services, and the pricing for the managed server packages is fair and transparent. My current two VPSs at ChemiCloud have been extremely fast, reliable, and stable.

I have an account with Gandi but lost my credentials since some of the people left the organization without leaving the information. I am communicating with them and all they have to say is to contact the domain owner. Issue ... Mere is that I don't know who is the domain owner.
Apart from that they take almost a day to respond to any email send to them. They do not have a toll free number for USA or for that matter any number to call if you are a US customer. Not sure how these guys are running their operation in the US with this kind of service. Mindre

I was honestly planning to sign up for Established Reseller Plan until i stumbled upon the pricing page. I must say that support was good and even waited for 15 mins since i had an urgent phone call to attend.
Anyways, long ... Mere story short and here is the break down of events.
- So when I moved to buy now page, i was a bit shocked looking at the pricing (screenshot attached)
-- What they advertised is $17.49 per month so according to this it should be $209.88 for 12 months but they are asking for 9.40
- When i asked the support staff, he told me that this is what it is and you can pay monthly and remain on $17.49
-- Then when i asked him that this would not be true because your terms on pricing say something different (Link to screenshot https://ibb.co/HGP9jg5)
-- Response was sorry that we are unable to meet in the middle way and the chat closed
Seriously they should be ranked the lowest when it comes to reseller hosting and what a disappointment. Mindre