I also have been with Easily for many years…15 years +….and they used to be easy to contact and always sorted the problems out. You were also notified when an invoice was due which was very important because I never used the... Mere Easily website to look. For the last couple of years since they became Easily.uk and not co.uk, they have been a nightmare. They never notify you that an invoice is due instead when it goes unpaid they cut off your email accounts and it’s practically impossible, no it IS impossible, to speak to anyone and they take ages to answer any emails you send them. Luckily I put reminders on my calendar now and have just found out that an invoice is outstanding since December. Will shortly be knocking them into touch. Mindre