Contacted them on Live Chat. Asked for help. Their agent gave me all the info I asked for (and more) . Was patient. Great service. Will make business with them again.

I had to enter my card information on the product I bought as a trial period. I was not satisfied with the product and I created a ticket for my product not to be renewed, then I left this company without waiting for an answe... Mere r. After 1 month they told me that I have to pay and I owe -133 usd. Automatic payment was not withdrawn from my card and the service was not renewed, but they want to take this 133usd from me right now. Why do I have to pay for a service I don't use? If we do not pay in other companies, our service is closed after 7 days and we do not have any debt. This company's billing system is ridiculous and my card was blocked because I didn't pay. I do not recommend this company to my friends and to you... Mindre