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Memset vs Kamatera

Comparison
Sammenlignede muligheder Besøg Memset Besøg Kamatera
Pris
6 planer for hosting 21 planer for hosting
Start pris 1.157 kr / måned 27 kr / måned
Gratis domæne Nej Nej
Kuponer Nej Nej
Brugerrating
2.2
4.9
Pålidelighed 1.0
5.0
Pris 3.0
5.0
Brugervenlighed 4.0
5.0
Support 1.0
5.0
Funktioner 2.0
5.0
Brugeranmeldelser
1 anmeldelse 129 anmeldelser
Seneste positive anmeldelse No reviews yet
Awesome Support.
Bartosz Piekarski,
10
Really nice and friendly support. Helped with any question i had . Easy to use console for a customer and again nice support :D Never had a problem with a server.
Seneste negative anmeldelse
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mere ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mindre
Incompetent and rude support
Slavko Lazovski,
4.4
Not recommended.
Support feels rude and apply obsessive marketing, like "Hey, I don't get, why you don't want to give me your mail, no spam guaranteed".
At the end i didn't manage to connect any of my credit cards for unknown... Mere reason. They said i should write to billing team for manual card connection. Previously not problem with this cards for any services. Mindre
VPS
Nej
19 planer fra 27 kr til 15.793 kr
Under 4 $ Nej

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 kr / MD
  • Lagerplads: 20 GB
  • Båndbredde: Ubegrænset
Se 1 vCPU (Type A, 2667MHz, 1024MB)-plan
Under 8 $ Nej

1 vCPU (Type A, 2667MHz, 2048MB)

6,00 kr / MD
  • Lagerplads: 20 GB
  • Båndbredde: Ubegrænset
Se 1 vCPU (Type A, 2667MHz, 2048MB)-plan
Over 10 $ Nej

2 vCPU (Type A, 5333MHz, 2048MB)

12,00 kr / MD
  • Lagerplads: 30 GB
  • Båndbredde: Ubegrænset
Se 2 vCPU (Type A, 5333MHz, 2048MB)-plan
Dedikeret server
6 planer fra 1.157 kr til 7.341 kr 2 planer fra 126 kr til 198 kr
Under 4 $ Nej Nej
Under 8 $ Nej Nej
Over 10 $

1U 1xQuad-Core

175,46 kr / MD
  • Lagerplads: 1 TB
  • Båndbredde: Ubegrænset
Se 1U 1xQuad-Core-plan

1 vCPU (Type D, 2667MHz, 1024MB)

19,00 kr / MD
  • Lagerplads: 20 GB
  • Båndbredde: Ubegrænset
Se 1 vCPU (Type D, 2667MHz, 1024MB)-plan
Data Centers
2 af 6 3 af 6
Nordamerika Ja Ja
Europa Ja Ja
Asien Nej Ja
Oceanien Nej Nej
Sydamerika Nej Nej
Afrika & Mellemøsten Nej Nej
Support service
3 af 6 3 af 6
Live-chat Ja Ja
Telefonisk support Ja Ja
E-mail support Ja Ja
Forum support Nej Nej
Video vejledninger Nej Nej
Vidensbase Nej Nej
CMS support
2 af 9 5 af 9
WordPress Nej Ja
Administreret Wordpress Nej Ja
Joomla Nej Ja
Drupal Nej Ja
Magento Ja Ja
Fantastico Ja Nej
Softaculous Nej Nej
PrestaShop Nej Nej
Zen Cart Nej Nej
OS-support
2 af 2 2 af 2
Windows Ja Ja
Linux Ja Ja
Sprog-support
0 af 7 7 af 7
PHP Nej Ja
Java Nej Ja
Python Nej Ja
Node.js Nej Ja
Django Nej Ja
Perl Nej Ja
Ruby on Rails Nej Ja
Database-support
0 af 3 3 af 3
MongoDB Nej Ja
MySQL Nej Ja
PostgreSQL Nej Ja
Betalingstype-support
0 af 6 1 af 6
PayPal Nej Nej
Kreditkort Nej Ja
Skrill Nej Nej
Bankoverførsel Nej Nej
Webmoney Nej Nej
Bitcoin Nej Nej
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