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Site5 vs Memset

Comparison
Sammenlignede muligheder Besøg Site5 Besøg Memset
Pris
13 planer for hosting 6 planer for hosting
Start pris 32 kr / måned 1.116 kr / måned
Gratis domæne Ja Nej
Kuponer Nej Nej
Brugerrating
1.6
2.2
Pålidelighed 1.6
1.0
Pris 1.8
3.0
Brugervenlighed 1.6
4.0
Support 1.4
1.0
Funktioner 1.7
2.0
Brugeranmeldelser
153 anmeldelser 1 anmeldelse
Seneste positive anmeldelse
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Seneste negative anmeldelse
Site5 had become a Joke
Daniel B.,
2.8
We have been with Site5 for 7years. And we started to move project by project to an other hoster.
The following start happening with our projects:
- Login stopped working
- You could not even reset the password (email not re... Mere ceived)
I had the most frustrating time with the support.
Mindre
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mere ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mindre
Delt-Hosting
3 planer fra 32 kr til 76 kr
Nej
Under 4 $ Nej Nej
Under 8 $

hostBasic

4,95 kr / MD
  • Lagerplads: Ubegrænset
  • Båndbredde: Ubegrænset
  • Panel: cpanel
Se hostBasic-plan
Nej
Over 10 $

hostPro

8,95 kr / MD
  • Lagerplads: Ubegrænset
  • Båndbredde: Ubegrænset
  • Panel: cpanel
Se hostPro-plan
Nej
VPS
7 planer fra 350 kr til 2.067 kr
Nej
Under 4 $ Nej Nej
Under 8 $ Nej Nej
Over 10 $

VPS2

55,00 kr / MD
  • Lagerplads: 50 GB
  • Båndbredde: Ubegrænset
Se VPS2-plan
Nej
Dedikeret server
Nej
6 planer fra 1.116 kr til 7.085 kr
Under 4 $ Nej Nej
Under 8 $ Nej Nej
Over 10 $ Nej

1U 1xQuad-Core

175,46 kr / MD
  • Lagerplads: 1 TB
  • Båndbredde: Ubegrænset
Se 1U 1xQuad-Core-plan
Cloud-Hosting
3 planer fra 128 kr til 229 kr
Nej
Under 4 $ Nej Nej
Under 8 $ Nej Nej
Over 10 $

Plus

20,00 kr / MD
  • Lagerplads: 10 GB
  • Båndbredde: 102.4 GB
Se Plus-plan
Nej
Data Centers
4 af 6 2 af 6
Nordamerika Ja Ja
Europa Ja Ja
Asien Ja Nej
Oceanien Nej Nej
Sydamerika Ja Nej
Afrika & Mellemøsten Nej Nej
Support service
5 af 6 3 af 6
Live-chat Ja Ja
Telefonisk support Ja Ja
E-mail support Ja Ja
Forum support Nej Nej
Video vejledninger Ja Nej
Vidensbase Ja Nej
CMS support
5 af 9 2 af 9
WordPress Ja Nej
Administreret Wordpress Nej Nej
Joomla Ja Nej
Drupal Ja Nej
Magento Ja Ja
Fantastico Ja Ja
Softaculous Nej Nej
PrestaShop Nej Nej
Zen Cart Nej Nej
OS-support
1 af 2 2 af 2
Windows Nej Ja
Linux Ja Ja
Sprog-support
2 af 7 0 af 7
PHP Ja Nej
Java Nej Nej
Python Ja Nej
Node.js Nej Nej
Django Nej Nej
Perl Nej Nej
Ruby on Rails Nej Nej
Database-support
1 af 3 0 af 3
MongoDB Nej Nej
MySQL Ja Nej
PostgreSQL Nej Nej
Betalingstype-support
2 af 6 0 af 6
PayPal Ja Nej
Kreditkort Ja Nej
Skrill Nej Nej
Bankoverførsel Nej Nej
Webmoney Nej Nej
Bitcoin Nej Nej
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