I use Nexcess for my Clients' managed Wordpress Hossting. Their platform and features are top notch and their support is excellent. There people are...
As someone who was completely new to web hosting and domain names I can't speak highly enough of TMDHosting, the whole process was so simple, and stra...
ightforward and i was up and running in no time at all. Their customer service is excellent and they always seem to be on hand to help immediately. I highly recommend them.
Historically awesome, but has really gone downhill fast
I don't know what happened over there, but they used to be awesome. I could create a ticket and get a response within an hour. Now it takes a minim...
um of 2 days to get a response and even then you end up getting asked basic probing questions and waiting 2 more days for a response. I've even called, obviously to some overseas call center, and they couldn't assist with emails stuck in the queue (ie not reaching our inbox). The escalation so far is going on 24 hours for something that historically they'd fix while on the phone with me. Really really gone downhill. 2 years ago I would have whole heartedly recommended them to anyone. Now I would only recommend them to Russian dictators.
Server has been down for 2 two weeks, our income has ceased and support are not responding. We contact them daily but they have now stopped responding...
, we feel they don't know how to fix the issue and we should be moving hosts
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