I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...

We have been with Site5 for 7years. And we started to move project by project to an other hoster.
The following start happening with our projects:
- Login stopped working
- You could not even reset the password (email not re... Mere ceived)
I had the most frustrating time with the support. Mindre

About 4 years ago I switched from kvchosting to wirenine. The performance improvement is so huge that I was extremely happy. So I not only renewed the plan but also upgraded to high level plan at $45/month. However the suppor... Mere t is getting worse and worse, high priority tickets are not answered in time. Email server refused my connection now and then, which is never fixed at the root. When it happens, my tickets usually takes hours and hours to get a short response asking more info, which has been in the original ticket because of many times of previous occurrence.
Good speed, bad support trends down. Moved my website away although there are 7 months of hosting left (worth over $300). Mindre