Digital Pacific brugeres anmeldelser

Baseret på 16 anmeldelser på 1 sprog
5.8
ANSTÆNDIG

Kunders score for Digital Pacific

  • Reliability
    6.3 / 10
  • Pricing
    5.4 / 10
  • User Friendly
    6.0 / 10
  • Support
    5.5 / 10
  • Features
    6.0 / 10

Detaljeret score / Opsummering

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Sprog
Vores brugere tillid er vores højeste prioritet. Så hostingfirmaer kan ikke betale for at få ændret eller slettet anmeldelser.
Der er i øjeblikket ingen anmeldelser af Digital Pacific på dansk. Hvis du har nogle erfaringer med deres services, så vær den første til at skrive en anmeldelsepå dansk.
Daniel Taylor
Australien
  • Pålidelighed 2.0
  • Pris 2.0
  • Brugervenlighed 4.0
  • Support 4.0
  • Funktioner 4.0
3.2

Unreliable, Expensive and Poor Support. - Update 1

Service anvendt: Delt - Business Standard
Without fail many nights in the week I am unable to access anything on my site to make changes. The 24x7 phone support is non-existent, especially when the server is down or some other bullshit.

I'd recommend staying away from ... Læs mere
So I'm rewriting my review.

Since my last review, I've had contact with DP and I've identified some issues with my site loading. One of them was that the PhP was not updated which they did for me and also I had not fully set up ... Læs mere
Digital Pacific
Hi Daniel, we tried to contact you via phone call using the number we have on file, however we couldn't reach you. Do you have another number we could use? If so, could you DM us on our Facebook page and we will give you a call! Heres our page - https://www.facebook.com/digitalpacific

Andy
user avatar
Andy
Hi Daniel! Sorry to hear your experience with Digital Pacific not being up to standard. We pride ourselves on all aspects of web hosting, including customer support, and your feedback, good or bad, is always welcome so we can prov...Læs mere
Jason Wu
Australien
  • Pålidelighed 10
  • Pris 10
  • Brugervenlighed 10
  • Support 10
  • Funktioner 10
10

Amazing Support and Transition

Service anvendt: VPS - VPS One Managed
Digital Pacific has done an amazing job migrating my website from my existing Developer onto DP’s VPS Server. I had been in direct contact the Head of Sales, Nigel Burke throughout the process and he explained all the requirements ... Læs mere
user avatar
Andy
Hi Jason! Thank you for your feedback, we have passed on your thanks to Nigel :)
Aborio Smith
Australien
  • Pålidelighed 10
  • Pris 6.0
  • Brugervenlighed 8.0
  • Support 2.0
  • Funktioner 6.0
6.4

Terrible service, slow to no support and tech's need training

Service anvendt: VPS - VPS One Managed
Tech's seem to be reading off paper with no troubleshooting skills. Offer "24/7" support but then tell you that your job is not something they understand or have access to and level 2 tech's only work business hours. HOT TIP - Tha ... Læs mere
Julien Vincent
  • Pålidelighed 2.0
  • Pris 2.0
  • Brugervenlighed 2.0
  • Support 2.0
  • Funktioner 2.0
2.0

Incompetent support

Service anvendt: Delt - Business Standard
Absolutely dreadful support. My site gets hacked with two new unauthorised users created overnight. The most sophisticated help I get from tech support is help in deleting the new accounts (which was obviously exactly what I did w ... Læs mere
Dom Bat
Australien
  • Pålidelighed 2.0
  • Pris 2.0
  • Brugervenlighed 2.0
  • Support 2.0
  • Funktioner 2.0
2.0

Technical suport more like robot support.

Service anvendt: Delt - Business Pro
Used to be ok, been with them for over 2 years...tonight total disappointed in the support received and the careless factor and un emotional robot that took my call tonight. I noticed my website was down..? I received a message on ... Læs mere
Chris Firgaira
Australien
  • Pålidelighed 2.0
  • Pris 2.0
  • Brugervenlighed 2.0
  • Support 2.0
  • Funktioner 2.0
2.0

Low Quality VPS Servers

Service anvendt: VPS - VPS Two Managed
We have been with Digital Pacific for 7 months, after countless issues we've had to bring on a consultant to review our so called "Managed VPS" system to find out that Digital Pacific made a mistake and provided us 1/3 of a CPU th ... Læs mere
adam alhashedi
Rusland
  • Pålidelighed 2.0
  • Pris 2.0
  • Brugervenlighed 2.0
  • Support 2.0
  • Funktioner 2.0
2.0

f*** company!

Service anvendt: VPS
i paid for vps server, i only two days use vps, after that you suspended vps server. i lost my data. when contacted with you, telled me that you want screen shot of my credit card and my passport photo!? why that for you?
i think ... Læs mere
james linsley
Australien
  • Pålidelighed 2.0
  • Pris 2.0
  • Brugervenlighed 2.0
  • Support 2.0
  • Funktioner 2.0
2.0

Awful. Bad, unreliable service and so unprofessional. Servers blocked by mail filters for spam

Service anvendt: Delt
I have used many hosting services globally and these guys have been the worst. The service went down for half a day on 2 separate occasions with no notification (so we were wasting money on advertising driving people to a dead web ... Læs mere
Cam Gould
USA
  • Pålidelighed 6.0
  • Pris 6.0
  • Brugervenlighed 8.0
  • Support 2.0
  • Funktioner 6.0
5.6

Quality is dropping fast

Service anvendt: Videreforhandlere
I have noticed that the quality and support at Digital Pacific has been dropping fast over the last year or so. They seem to have employed quite a number of new support staff, who all seem to be incompetent and either unwilling or ... Læs mere

Pris

Service Prisinterval
Delt-Hosting 27 kr - 122 kr Se planer
VPS 241 kr - 910 kr Se planer
Dedikeret server 530 kr - 16.049 kr Se planer
Service & priser er taget fra www.digitalpacific.com.au

Digital Pacific Ekspertanmeldelser 2018

Skrevet af: Michael Lavnduski

Digital Pacific Vurdering

  • Pålidelighed
    10 / 10
  • Pris
    8 / 10
  • Brugervenlighed
    8 / 10
  • Support
    9 / 10
  • Funktioner
    9 / 10
8.8
Vurderet til af Michael Lavnduski
Denne ekspertvurdering er ikke oversat til dit sprog. Hjælp community'et og skriv en brugeranmeldelse på dit eget sprog nu.

Quality hosting for over a decade

For over 10 years, Digital Pacific has been offering hosting services for individuals, small to medium sized businesses and corporations. They have an emphasis on being green and carbon neutral and showing their commitment to the environment through their sustainable web hosting initiative. They have a strong customer support base in order to provide their quality services. They also have a focus on being green, sustainable, and earth friendly by reducing emissions, paper waste, and recycling as much as possible. They also have a number of socially responsible local and global events they participate in as well.

This company offers reseller hosting, personal and business hosting, and VPS hosting depending on what customers are looking for. They also offer Cloud hosting, dedicated servers, and other add-ons such as SSL certificates and additional upgrades. They also have domain services including registration, hosting, and transfer.

Uptime & Reliability

Sammenlign
10

99.99% Uptime Guarantee

This company claims a 99.99% uptime guarantee, which is an excellent uptime. They also offer pro-rated credits to your account if your services is not operation for the guaranteed amount of time on managed dedicated, VPS, and Cloud servers.

Features

Sammenlign
9

Typical hosting options

Digital Pacific has many options in their hosting features with many add-ons and the availability to scale up your services as your needs increase. Domain services include domain renewal, management, registration, and transfer. Hosting plans have personal and small business options that come feature and support loaded for ease of use. Reseller hosting is also offered, and partnered with a number of affiliate programs.

Personal and business hosting plans come with a ton of features including cPanel control panel, email accounts, webmail, ecommerce tools, and programming and development tools.VPS hosting packages come managed or unmanaged with a host of features including server support, virtuozzo control panel, and many downloadable software options. Add-on hosting features for all plans include shopping carts, domain services, account upgrades, SSL certificates, extended support, and hundreds of applications.

Support

Sammenlign
9

3 Hour Responses

Their support is available 24/7 and they have a 3-hour response time guarantee. They prefer the ticketing system in order to track what is needed, but you can call in to their support network as well.

Pricing

Sammenlign
8

Slightly above average

Personal plans come in yearly subscriptions and start with 1GB of storage space and 10GB of bandwidth a month. Business hosting starts with 25GB of storage space and 100GB of bandwidth a month. These hosting options start at $4.90 a month and package option sizes go up from there depending on your needs. Their basic hosting packages are fairly reasonably priced. There are cheaper options, but you definitely get a ton of features for what you are paying. VPS hosting prices start at $44.90 a month and this is fairly comparable to other VPS hosting services.

Domain services start at $9.95 a year for an Australian based domain, and $14.95 a year for .com or .org domains. These prices are only slightly above average, but not significantly. Many domain registration sites hover around $12-$15 a year. They offer a 30 day money back guarantee for shared personal and business plans as well as for their reseller hosting plans. They have a 10 day money back guarantee for dedicate servers, VPS hosting, and Cloud hosting.

Summary

Good hosting from eco-friendly company

Digital Pacific is a very green, eco-friendly hosting company that offers many options to business owners and personal needs. They rely on their customer service in order to give you the best service possible, and have high quality hardware in order to supply a high uptime.

Pros:

  • 24/7 support
  • Eco-Friendly hosting
  • 99.99% uptime

Cons:

  • So many hosting options can be confusing
Besøg Digital Pacific Se prislister og priser

Digital Pacific priser, planer & funktioner - 2018

Planer for delt hosting

Navn på plan Rum Båndbredde Antal websteder Pris Score
1 GB 10 TB Ubegrænset 27 kr 5.8
5 GB 20 TB Ubegrænset 35 kr 5.8
25 GB 100 TB Ubegrænset 52 kr 5.8
50 GB Ubegrænset Ubegrænset 70 kr 2.6
100 GB Ubegrænset Ubegrænset 91 kr 5.8
150 GB Ubegrænset Ubegrænset 122 kr 2.0

Planer for VPS hosting

Navn på plan Rum CPU RAM OS Pris Score
25 GB - 512 MB 241 kr 5.8
50 GB - 1 GB 348 kr 5.8
75 GB - 2 GB 482 kr 5.8
25 GB - 512 MB 401 kr 8.2
50 GB - 1 GB 642 kr 2.0
75 GB - 2 GB 910 kr 5.8

Dedikerede serverprislister

Navn på plan Rum CPU RAM OS Pris Score
146 GB - 4 GB 530 kr 5.8
2.3 TB - 48 GB 2.564 kr 5.8
Ubegrænset - 256 GB 10.695 kr 5.8
Ubegrænset - 512 GB 16.049 kr 5.8
Et gratis domæne er inkluderet ved køb af enhver hosting-tjeneste fra Digital Pacific.

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