When you sign up for free hosting, you typically expect there to be uptime problems.  This company, however, says they have 99.99% uptime guarantees, which is even better than many paid companies.  Of course, if they don't meet these SLAs there is not much that can be done since you're not paying for the service anyway.

From what I can find, however, the sites are quite stable and rarely experience any actual outages.  Some people have complained about loading speeds, which is a common issue with shared hosting when the servers are oversold.  For many webmasters, however, this may not be a major problem.

Everything you need for basic hosting comes included in the free package.  You will be limited on things like disk space and bandwidth, but the limits are surprisingly high (for a free host).  Those who want a larger site will run into these limits, and may need to upgrade.  New customers do get a free SEMRush account, which is really quite a nice perk.

You can use their website builder free of charge, and make a very nice looking site without any problem.

Anything other than the basic hosting requirements, however, will require you to upgrade to their premium services, which start at just $25 per year.

The support provided by this company is way better than most people would expect, given the price.  They have a 24/7 tech team available to call and they can typically fix most issues right away.  Since they focus their efforts just on simple shared hosting, this likely makes it easier to identify and fix problems fast.

From what I could find, they don't have much by way of self-help options.  They do have a blog, but when I visited it, the page was out of service.  I can't tell if they are just no longer using it or if it is just a technical issue.

If you are looking for free hosting, this is really the best company I have seen.  You'll get more than any other free hosting company can offer, and you don't even need to display their ads.  Even if you upgrade to their premium option, it is only $25 per year, and you get a pretty decent package at this level.

For those who are really concerned with price, this is an excellent company to consider.