I purchased hosting, hoping to get another business site up and running. Tried to get developer access set up with a new password only to have my access to my billing panel suddenly fail. After 3 phone calls and 3 chat sess
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Mere
ions, I was told their was server maintenance and to call back. I did only to be told that this one tech could access my portal so must be something wrong with you. I have Chrome, Firefox and my cell, all different IP addresses. Could not access my portal. Finally get a supervisor and he proceeds to tell me that my IP has been blacklisted because there were too many attempts at changing my password. I asked if he could see a history of attempts, and to unlock like it is if that happens at your bank. He said he cannot see that. So how does he even deduce that? It has been over 7 days, numerous calls, live chats, and still no answer EXCEPT that it now needs to escalated to Admin, but no clear reason as to why my account needs to go to Admin. Don't do it, do not cheap out and go with a company that has terrible customer service, right hand does not know what the left hand is doing.
Mindre
