includes so much more than most other hosters. I can manage my site using cPanel and it comes with unlimited emails for me with unlimited space. I've haven't needed to contact the support but I've heard they are good.

found my website unresponsive, without me changing anything. Insted it have been Mocha changing thing on the server. And the worst was trying to get help from support. They were very little help and insted just being rude. One time I had to write to the for a week trying to convince them that I didn't do anything wrong and them saying things like "It's a third party software fault (your fault) that your website is down, so we are closing the case now". Took a week before suddenly support wrote "We fixed your issue, have a nice day". I could write a book about how lame ass there support are, but most importantly is that there serveres are unstable, othere wise there were no need for the support. My best advice is, keep away, go somewhere else! I'm currently in progress finding a