I'm very happy with the quality of the hosting.
My Australian sites are now blazingly fast, so I'm very happy with the result. Value for money is god as well with the new build-your-own service.
I can't speak to their support... Mere as I've never needed it. Everything's been pretty much perfect.
One of the other reviewers was unhappy with the $99 entry fee. I personally like it - it keeps away the tyre kickers, it's probably an effective filter mechanism against smaller clients that'll take up a disproportionate amount of support time. Mindre

PEDOPHILES IN AUSTRALIA ARE SUPPORTED BY SYNERGYWHOLESALE; THEY WILL NOT ANSWER TO ANY REPORT OF PRIVACY VIOLATIONS LIKE IT'S DONE BY CHESSCHAT.ORG.AU KEVIN BONHAM AND KARTHICK RAJENDRAN.
THEY ARE BEYOND DISGUSTING, THEY IGNO... Mere RE YOU LIKE TRASH LIKE WIKIDIOTS DO ON WIKI-PEDO-IA, WHO THINK THEY RE GODS AND SO MUCH ABOVE YOU LITTLE PEOPLE. STAY AWAY FROM THEM AS PRIVACY VIOLATIONS ARE ENORMOUS; YOU COMPLAIN ABOUT SOMETHING AND THEY WILL PUBLISH YOUR ENTIRE EMAIL TO SAY THE LEAST... DONT PUT YOUR LIFE IN JEOPARDY BY HAVING YOUR PERSONAL INFO RELEASED IN THIS DIGITAL WORLD TODAY WHERE EVERYTHING STAYS FOREVER, TRUE OR NOT!!! Mindre