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Memset vs ChemiCloud

Comparison
Sammenlignede muligheder Besøg Memset Besøg ChemiCloud
Pris
6 planer for hosting 12 planer for hosting
Start pris 1.222 kr / måned 21 kr / måned
Gratis domæne Nej Ja
Kuponer Nej 2 kuponer
Brugerrating
2.2
5.0
Pålidelighed 1.0
5.0
Pris 3.0
5.0
Brugervenlighed 4.0
5.0
Support 1.0
5.0
Funktioner 2.0
5.0
Brugeranmeldelser
1 anmeldelse 533 anmeldelser
Seneste positive anmeldelse No reviews yet
Best support ever
Tomislav Trgovac,
10
Chemicloud has the arguably best client support. The live chat is always working, response time is almost instant and their support stuff solved all of my issues in no time in the past several years. I wouldn't change them for anything :)!!
Seneste negative anmeldelse
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Mere ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mindre
Bad attitude when they know I m migrating server due to technical issues
Shahbaz Khan,
3.2
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to know I m not going to continue first they asked to pay for the grace period ... Mere and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
Mindre
Delt-Hosting
Nej
3 planer fra 21 kr til 42 kr
Under 4 $ Nej

Starter

2,98 kr / MD
  • Lagerplads: 20 GB
  • Båndbredde: Ubegrænset
  • Panel: cpanel
  • Antal websteder 1
Se Starter-plan
Under 8 $ Nej

Pro

4,48 kr / MD
  • Lagerplads: 30 GB
  • Båndbredde: Ubegrænset
  • Panel: cpanel
Se Pro-plan
Over 10 $ Nej Nej
VPS
Nej
4 planer fra 418 kr til 1.881 kr
Under 4 $ Nej Nej
Under 8 $ Nej Nej
Over 10 $ Nej

CVPS 1

59,96 kr / MD
  • Lagerplads: 80 GB
  • Båndbredde: Ubegrænset
Se CVPS 1-plan
Dedikeret server
6 planer fra 1.222 kr til 7.760 kr
Nej
Under 4 $ Nej Nej
Under 8 $ Nej Nej
Over 10 $

1U 1xQuad-Core

175,46 kr / MD
  • Lagerplads: 1 TB
  • Båndbredde: Ubegrænset
Se 1U 1xQuad-Core-plan
Nej
Cloud-Hosting
Nej
1 plan fra 418 kr til 418 kr
Under 4 $ Nej Nej
Under 8 $ Nej Nej
Over 10 $ Nej

Cloud VPS 1

59,96 kr / MD
  • Lagerplads: 80 GB
  • Båndbredde: 4 TB
Se Cloud VPS 1-plan
Videreforhandlere
Nej
4 planer fra 53 kr til 122 kr
Under 4 $ Nej Nej
Under 8 $ Nej

Kickstart

7,49 kr / MD
  • Lagerplads: 60 GB
  • Båndbredde: 3 TB
  • Panel: whm
Se Kickstart-plan
Over 10 $ Nej

Grow

9,99 kr / MD
  • Lagerplads: 90 GB
  • Båndbredde: 6 TB
  • Panel: whm
Se Grow-plan
Data Centers
2 af 6
Nordamerika Ja
Europa Ja
Asien Nej
Oceanien Nej
Sydamerika Nej
Afrika & Mellemøsten Nej
Support service
3 af 6 5 af 6
Live-chat Ja Ja
Telefonisk support Ja Ja
E-mail support Ja Ja
Forum support Nej Nej
Video vejledninger Nej Ja
Vidensbase Nej Ja
CMS support
1 af 6 6 af 6
WordPress Nej Ja
Joomla Nej Ja
Drupal Nej Ja
Magento Ja Ja
Softaculous Nej Ja
PrestaShop Nej Ja
OS-support
2 af 2 1 af 2
Windows Ja Nej
Linux Ja Ja
Sprog-support
0 af 8 5 af 8
PHP Nej Ja
Java Nej Nej
Python Nej Ja
Node.js Nej Ja
Django Nej Ja
Perl Nej Ja
Ruby on Rails Nej Nej
ASP.NET Nej Nej
Database-support
0 af 3 2 af 3
MongoDB Nej Nej
MySQL Nej Ja
PostgreSQL Nej Ja
Betalingstype-support
0 af 6 2 af 6
PayPal Nej Ja
Kreditkort Nej Ja
Skrill Nej Nej
Bankoverførsel Nej Nej
Webmoney Nej Nej
Bitcoin Nej Nej
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