Guys always ready to listen to you and help you. For example, today I received excellent assistance from Dimithur Punkoff, relating to the restoration...
and optimization of a website. I must say however, that all FastComet staff and hosting services have always been at the TOP.
I have had my domain, barndoors.com, with OLM for decades, ever since it bought out my first hosting company in the 1990s. Recently my domain is eithe...
r down or completely unavailable to me or to the internet public. Repeated contact with support has not resulted in any resolution. My billing account is up to date, paid automatically every month. My account is by business standards, small, but it is important to me and to my clients and public. I have depended on OLM to keep it up and running and viable. At this point I am extremely UNHAPPY with OLM service.
Did nothing to help me, except blame me for using their "app" to build the page.
I've been with them a couple or few years, today my credit card declined them for renewal, and am I GLAD. So while going to the page, my page wouldn'...
t load. Some company from some other land, was somehow promoted under mt DOT COM NAME, which they claim to HOST FOR ME. After way too much time on their TYPING CUSTOMER SERVICE CHAT, which is lame. I find out its Word Press or some bullshit, and supposedly its something I did, while trying to use their CRAP.
So basically a builder that they use to assist you, if looked at or something is clicked WRONG... An unknown website takes over your dit com... and its YOUR FAULT, not theirs. Their excuse, was my staff created something in word press, and THE INTERNET COULDNT UNDERSTAND WHICH PAGE TO SHOW... Thats their excuse for promoting their own bullshit web site, instead of mine, which i paid for. the Kicker. it happened in 2020. so for a FULL YEAR, I paid them to PROMOTE someone else, THEY CLAIM NO RESPONSIBILITY., You should know they advertise how easy they are to use... even GOOF proof... NOT SO. Apparently not so.
When I found fast Comet it was rated in several top 10 sites to use... Today, I couldn't find them listed in ANY TOP 10 LIST... I guess because they SUCK !!!!!!
P.S. as for customer support; they claim 365/7/24 apparently you can only talk to the SALES DEPARTMENT where they can sucker you into their services, but no phone support when they charge you a year of service to promote some bullshit that their SITE CREATED.
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